Terms of Use

Welcome to Kocre IT Services. These Terms of Use govern your access to and use of the Kocre IT Services website, portal, and related online services.

By accessing or using the website or portal, you agree to these Terms. If you do not agree, do not use the site or portal.

1. Who We Are

Kocre IT Services provides information about managed IT support, cloud and SaaS administration, workflow automation, support services, and related business technology services.

2. Informational Use Only

Content on this website is provided for general informational purposes only. Nothing on this website creates a client relationship, service contract, guarantee of results, or legally binding commitment unless stated in a separate written agreement signed by both parties.

3. Assessments, Quotes, and Plan Descriptions

Any free assessment, pricing example, plan description, scope summary, or service description shown on this website is for general guidance only. Final services, support levels, pricing, scope, response commitments, exclusions, and deliverables are governed by a written proposal, order form, or client agreement.

4. Portal Access and Account Security

If you create or use a portal account, you are responsible for:

• Maintaining the confidentiality of your credentials
• Restricting unauthorized access to your account
• Notifying Kocre IT Services promptly if you suspect unauthorized access, misuse, or compromise

You are responsible for activity occurring under your account unless caused by Kocre IT Services’s own unauthorized conduct.

5. Acceptable Use

You agree not to:

• Use the website or portal for unlawful purposes
• Attempt unauthorized access to systems, data, accounts, or environments
• Upload malware, malicious code, or harmful files
• Interfere with website or portal availability or security
• Scrape, copy, reverse engineer, or exploit the website or portal beyond permitted use
• Submit content that violates law, infringes intellectual property, or invades privacy

6. Intellectual Property

Unless otherwise stated, the website, branding, copy, graphics, interface elements, and related materials are owned by Kocre IT Services or used with permission and are protected by applicable intellectual property laws.

Nothing in these Terms transfers ownership of Kocre IT Services materials to you.

7. Third-Party Services and Links

The website or portal may reference or integrate third-party services, including scheduling, communication, hosting, authentication, storage, payment, analytics, or AI-related providers. Kocre IT Services is not responsible for third-party services beyond the extent required by law or by separate written agreement.

8. No Guarantee of Uninterrupted Availability

We may update, suspend, change, or discontinue any part of the website or portal at any time. We do not guarantee uninterrupted or error-free operation of the public website or portal.

9. Disclaimer

To the maximum extent permitted by law, the website and portal are provided “as is” and “as available.” Kocre IT Services disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability, except as expressly stated in a written client agreement.

10. Limitation of Liability

To the maximum extent permitted by law, Kocre IT Services will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to website or portal use.

Any liability relating solely to public website use will be limited to the amount, if any, paid by you directly for that use.

Nothing in these Terms limits liability where such limitation is prohibited by law.

11. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules, unless a separate signed agreement states otherwise.

12. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted with a revised effective date. Continued use after updates means you accept the revised Terms.

13. Contact

For questions about these Terms, contact:
Email: legal@techdeskpro.com
Mailing Address: [Your Business Mailing Address]