Pilot support path
A clear path from assessment to activated support.
Kocre IT is built for small businesses that need dependable remote IT support, cloud/SaaS administration, and a structured onboarding process before support goes live.
Best fit
• 1–25 user businesses that need routine remote support
• Microsoft 365, Google Workspace, Slack, Zoom, shared SaaS tools
• Teams without full internal IT or with limited internal IT bandwidth
• Businesses that want a real onboarding and accountability layer
Not standard support scope
• Major migrations, full implementations, and large project work
• On-site support as part of the standard offering
• Unlimited anything without onboarding and scope confirmation
• Activation before fit, access, contacts, and readiness are actually reviewed
How the pilot path works
1. Assessment
You submit your environment, pain points, urgency, and tool stack.
2. Fit review
Kocre IT reviews whether your business is a clean fit for standard support or needs more scoping.
3. Portal signup
A workspace is created so onboarding, contacts, access, and documents can be tracked properly.
4. Onboarding
We confirm contacts, access, discovery, launch expectations, and support-readiness before activation.
5. Activation
Support goes live only after the onboarding gate is actually satisfied.
What we are trying to do commercially
The goal is not to force every lead into the largest monthly plan. The goal is to make the fit obvious, preserve trust, and move qualified businesses into a clean onboarding workflow that supports long-term delivery.