Pilot support path

A clear path from assessment to activated support.

Kocre IT is built for small businesses that need dependable remote IT support, Microsoft 365 and Google Workspace administration, employee onboarding/offboarding, and managed Windows device support — with a structured fit review before support goes live.

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Best fit

• 1–20 user small businesses, mostly Windows devices

• Microsoft 365, Google Workspace, Slack, Zoom, shared SaaS tools

• Teams without an internal IT hire who want managed Windows device support

• Businesses that want a real onboarding and accountability layer

Not standard support scope

• Major migrations, full implementations, and large project work

• On-site support as part of the standard offering

• Unlimited anything without onboarding and scope confirmation

• Activation before fit, access, contacts, and readiness are actually reviewed

90-day pilot · limited spots

Founding Managed Support

A 90-day pilot priced for small businesses trying structured remote IT support before moving into a standard monthly plan. Built for teams with up to 5 users on Windows devices.

Monthly

$399 / month

Setup

$199 one-time

Capacity

Up to 5 users / 5 devices

First response

1 business day

• Remote helpdesk and account support

• Microsoft 365 or Google Workspace basic admin

• Managed Windows device support (approved devices)

• Device health visibility and remote troubleshooting

• Onboarding into the portal before support goes live

After the 90 days we either continue under a standard monthly plan (Remote Desk, Managed Desk, or Secure Desk) or part ways without obligation. Either outcome is honest.

How the pilot path works

1. Assessment

You submit your environment, pain points, urgency, and tool stack.

2. Fit review

Kocre IT reviews whether your business is a clean fit for standard support or needs more scoping.

3. Portal signup

A workspace is created so onboarding, contacts, access, and documents can be tracked properly.

4. Onboarding

We confirm contacts, access, discovery, launch expectations, and support-readiness before activation.

5. Activation

Support goes live only after the onboarding gate is actually satisfied.

What we are trying to do commercially

The goal is not to force every lead into the largest monthly plan. The goal is to make the fit obvious, preserve trust, and move qualified businesses into a clean onboarding workflow that supports long-term delivery.