Your small-business IT, managed remotely.
Helpdesk, Microsoft 365, managed computers, endpoint security, backup and recovery, and cloud infrastructure — with a clear path from one-time help to fully managed IT.
Choose how much IT responsibility you want us to take on.
Start with one-time help, choose Remote, Managed, or Secure Desk for ongoing support, or request a custom cloud or infrastructure scope. See the service fee before creating a free account.
Pilot pricing for 1–2 people. We confirm scope, staffed support windows and setup before service begins.
Microsoft 365, security/backup licenses, storage and cloud-provider usage are separate unless included in your quote. Projects such as rebrands, migrations and new laptop builds are scoped separately.
- Up to 60 minutes of remote diagnosis or repair
- One agreed computer issue
- Repair, reset or restore options explained before larger work
- Session notes and next steps
- No subscription required
$199 one-time setup
Remote helpdesk, employee IT support, and administration of your agreed cloud accounts.
Create free account$499 one-time setup
Remote Desk plus proactive management for one approved Windows computer per supported person.
Create free account$699 one-time setup
Managed Desk plus managed endpoint security, security baselines, and agreed backup/recovery oversight.
Create free account- Teams with more than 10 people
- Cloud hosting and infrastructure management
- DigitalOcean workloads, databases and backups
- Mac/Linux support reviewed case by case
- Servers, networks or specialized requirements
- Advanced security, compliance or extended coverage
Six areas of IT, one accountable partner.
Start with the problem you have today. Add managed devices, security, recovery, or cloud only when your business actually needs them.
Helpdesk & Microsoft 365
A remote IT desk for everyday computer, software, email, identity, and Microsoft 365 or Google Workspace issues.
Managed Windows computers
Approved business computers can be enrolled for remote support, inventory, patching, maintenance checks, and ongoing device administration.
Managed security
Security built around the systems you already use: endpoint protection, MFA, baseline hardening, vulnerability visibility, and security hygiene reviews.
Backup & recovery
Backup and restoration are scoped around what has to survive a failed computer, deleted data, or a cloud incident — including cloud-server backup options available today.
Cloud hosting & management
Kocre can deploy and manage eligible cloud workloads, including apps, virtual servers, databases, storage, backups, DNS, and routine infrastructure administration.
IT operations & employee lifecycle
The operational work that keeps a small company organized: onboarding, offboarding, access, documentation, vendor coordination, and tracked IT work.
How Kocre IT support works.
Start exploring for free, then approve the service you need. A one-time repair follows a simpler setup than ongoing account or device management.
Create free account
Explore the portal, save a service choice and ask questions about getting started.
Choose your service
Select one-time help, ongoing business support or a custom scope for your team.
Confirm the work
We agree the scope, price, staffed support windows and next appointment before you commit.
Complete your setup
Provide only the access your service needs. Managed Windows devices are enrolled and verified before device care starts.
Get help and updates
Follow requests, work and billing in your portal. We show what is ready and what still needs attention.
How managed device support works.
Managed Desk covers proactive care for approved Windows computers. Secure Desk adds managed endpoint protection and agreed recovery oversight. Device care becomes active only after enrollment and configuration are verified; selecting a plan alone does not make a device managed.
- Remote troubleshooting
- Device inventory
- Update visibility
- Storage and health checks
- Software inventory
- Support sessions you approve
- We do not install it without approval
- We do not support personal devices unless approved
- We do not claim 24/7 SOC or monitoring unless separately scoped
- We do not make major changes without authorization
- We remove the agent during offboarding/cancellation
What changes when small teams stop running their own IT.
Cloud, recovery and security without fake bundles.
These services depend on the actual workload, data and provider costs, so we advertise the capability and scope it before activation instead of hiding variable costs inside a support plan.
Ongoing administration for eligible DigitalOcean or similar cloud workloads: routine maintenance, backup checks, monitoring, DNS/SSL coordination, and infrastructure support. Initial deployment or migration is quoted separately.
Discuss cloud managementCloud-server backup is available today. Endpoint and Microsoft 365 backup options are quoted after we understand storage, retention and recovery requirements rather than selling a backup that has never been tested.
Plan recovery coverageTenant hardening, security cleanup, identity changes, incident assistance, advanced security tooling and other projects can be scoped separately. We do not advertise a 24/7 SOC unless that service is actually contracted.
Discuss securityClear scope. No surprise promises.
Kocre IT is remote-first. Standard support covers routine remote issues. Larger work is reviewed before it becomes a project.
Is Kocre IT the right fit?
- Solo businesses and 1–2 person pilots
- Teams of 3–10 after a written quote
- Mostly Windows computers
- Microsoft 365 or Google Workspace
- No internal IT team
- Support within agreed staffed windows
- Remote-friendly operations
- Needs helpdesk, accounts, software, and device support
- Need on-site visits
- Need 24/7 emergency coverage
- Heavy compliance requirements
- Complex servers/networks
- Mostly Mac/Linux environment
- Cabling/network installation
- Full cybersecurity incident response
Built to feel controlled, clear, and operationally serious — not to sound bigger than reality.
“I started Kocre IT to give small businesses a practical alternative to hiring an internal IT department. We can start with helpdesk and Microsoft 365, then take on managed computers, endpoint security, backup and recovery, and cloud infrastructure as the environment requires. Advanced services are scoped before activation so we can advertise what we can deliver without pretending every client needs the same stack.”
Founder-led support model
The business is being built by a founder actively shaping the public site, onboarding logic, client portal, admin workflows, and AI-assisted support systems behind the service.
Platform-minded operations
Kocre IT is structured around real systems — tickets, contacts, access, onboarding, launch discipline, and operational visibility — not just homepage copy.
Honest pilot-stage positioning
Where long-term client history is still being built, the brand prioritizes clarity, scope control, and process honesty over inflated claims.
Common questions, answered plainly.
See if Kocre fits.
Create a free account to explore your portal and save a service choice. We confirm the scope, price and support arrangements before you approve any work.
No payment required to create an account. Buying a service is a separate step.