Day-to-day Microsoft 365 administration and user support for small businesses — so your email, accounts, and shared tools just work.
Microsoft 365 is the backbone of most small businesses we support, and its admin center is not where a busy owner wants to spend their day. We handle the routine 365 work — onboarding new users, MFA, shared mailboxes, distribution groups, basic permissions, and clean offboarding — and keep access tidy as people join and leave.
What’s included
User lifecycle
New-user setup, license assignment, MFA enrollment, and offboarding that actually removes access.
Mailboxes & groups
Shared mailboxes, distribution and security groups, aliases, and calendar sharing.
Permissions & sharing
SharePoint/OneDrive sharing basics and routine permission changes for approved users.
Security hygiene
MFA review, admin-account review, and access cleanup as part of routine housekeeping.
Kocre IT is remote-first and Windows-first, built for small businesses with 1–20 users and no in-house IT team. Support is delivered during business hours through a structured portal with human-supervised AI — fair-use, not unlimited.
Common questions
Do you support Microsoft 365 and Google Workspace?
Yes, within the agreed environment and approved access: user setup, license assignment, MFA, shared mailboxes, groups, routine permissions and offboarding. Rebrands and migrations are separately scoped. Vendor subscriptions are not included in the support price.
Do you provide cybersecurity?
Basic security hygiene can be included in an agreed service. Specialist incident response, compliance guarantees, backup services and 24/7 security monitoring require explicit scope and are not automatically included.
What is not considered standard support?
A domain rebrand, migration, new laptop build, bulk data transfer, substantial restoration, hardware repair, or additional coverage is separately scoped. Routine employee account and mailbox changes within the supported environment belong to recurring administration. Vendor licenses are separate, and overlapping setup work is not charged twice.
Get a free assessment
A short, no-pressure look at your team, tools, and recurring IT pain points — ending with an honest recommendation.